Shipping policy
Thank you for shopping with Pores N Potions! We are committed to delivering your order in a timely manner. Please review our shipping policy before completing your purchase.
Processing & Shipping Times
- Order Processing: Orders are processed within 3 business days (excluding weekends and holidays).
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Shipping Time: Shipping times vary based on location and shipping method chosen at checkout. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 1-3 business days
- International Shipping: 12-24 business days (varies by destination)
Shipping Rates
Shipping costs are calculated at checkout based on the selected shipping method and delivery location. Free shipping may be available for orders over $69 (if applicable).
Tracking Information
Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Lost, Stolen, or Delayed Packages
- We are not responsible for lost, stolen, or delayed packages once they have been shipped.
- If a package is marked as "Delivered" but you did not receive it, please check with your local post office or carrier.
- If a package is lost in transit, please contact the shipping carrier to file a claim.
Incorrect Shipping Address
It is the customer’s responsibility to provide the correct shipping address at checkout. If an incorrect address is provided, we are not responsible for lost packages.
International Shipping
- Customers are responsible for any customs fees, duties, or taxes imposed by their country.
- Delivery times for international orders may vary due to customs processing.
If you have any questions or concerns about your order, please contact us at Poresnpotions@yahoo.com.